This policy explains how Cathetix Ltd collects, uses, and protects personal information in connection with this website and with enquiries you send us. We keep what we collect to a minimum, and we do not sell it.
Who we are
Cathetix Ltd is a company registered in England and Wales (company number 15732087), with its registered office at 58 High Street, Pinner, Middlesex HA5 5PZ. For the purposes of UK data protection law, Cathetix Ltd is the data controller for personal information handled through this website.
If you have any question about this policy or about how we handle your information, contact us at hello@cathetix.com.
The information we collect
We collect only what we need to run the site and to respond to you:
- Information you send us. When you email us (for example, using the address on our contact section), we receive your email address, your name if you give it, and whatever you choose to put in your message.
- Technical information. This site is a set of static pages. We do not run analytics or advertising scripts on it. Our hosting provider may record standard server logs (such as IP address, browser type, and the pages requested) for security and to keep the service running.
How we use your information
We use the information above to:
- respond to your enquiry and correspond with you about it;
- provide, maintain, and secure this website;
- keep records of our business communications; and
- meet legal or regulatory obligations that apply to us.
Our lawful bases under UK GDPR are our legitimate interests (operating the site securely and answering enquiries about our work) and, where relevant, compliance with a legal obligation or the performance of a contract with you. We do not use your information for automated decision-making or profiling.
Cookies and analytics
This website does not set tracking or advertising cookies, and we do not use third-party analytics. Fonts are served from our own site rather than a third-party font service, so loading a page does not, by itself, share your visit with an external provider. If this changes, we will update this policy and, where the law requires it, ask for your consent first.
Who we share information with
We do not sell your personal information or share it for marketing. We may share it with service providers who help us operate, such as our website host and our email provider, who act on our instructions. We may also disclose information where we are required to by law, or to establish, exercise, or defend legal claims.
How long we keep information
We keep enquiry correspondence for as long as needed to deal with your request and to maintain a reasonable business record, and then delete it. Server logs are kept for a short period by our hosting provider. We do not retain personal information for longer than we have a clear reason to.
International transfers
Some of our providers may process information outside the United Kingdom. Where they do, we rely on appropriate safeguards recognised under UK data protection law (such as adequacy regulations or standard contractual clauses) so that your information remains protected.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is inaccurate or incomplete;
- ask us to delete information, or to restrict how we use it;
- object to our processing where we rely on legitimate interests; and
- ask us to transfer certain information to another provider.
To exercise any of these, email hello@cathetix.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk, though we would appreciate the chance to address your concern first.
Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission over the internet is completely secure, but we work to keep the risk low.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last revised. Material changes will be reflected here before they take effect.
How to contact us
Cathetix Ltd, 58 High Street, Pinner, Middlesex HA5 5PZ. Email hello@cathetix.com.